Privacy Policy
1. An overview of data protection
Privacy Policy
Moto & Bike Rent S.L. (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and applicable Spanish data protection laws.
1. Data Controller
The Data Controller responsible for the processing of your personal data is:
Moto & Bike Rent S.L.
Avd. de Gran Canaria 32, Local 1 (Edif. Habitat)
Email: info@motoandbike.com
Phone: +34 928 773 331
2. Personal Data We Collect
We may collect and process the following types of personal data:
Identification data (name, surname, ID/passport number, driving license).
Contact details (email address, phone number, address, hotel in Gran Canaria).
Payment details (bank information, credit card, billing data).
Rental contract information (vehicle rented, rental dates, insurance options).
Technical information related to the use of our website (cookies, IP address, browser type, browsing behavior).
3. Purpose of Processing
Your personal data will be processed for the following purposes:
To manage rental contracts and provide our vehicle rental services.
To comply with legal obligations (e.g., tax regulations, traffic laws, insurance).
To manage payments, deposits, and invoices.
To communicate with you regarding reservations, incidents, or customer service inquiries.
To prevent fraud or misuse of our vehicles.
With your consent, to send you commercial communications, promotions, or newsletters.
4. Legal Basis for Processing
The legal grounds for processing your data are:
Execution of a contract (rental agreement).
Compliance with legal obligations.
Our legitimate interest in ensuring the security of our services and vehicles.
Your consent (for commercial communications and marketing).
5. Data Retention
Your personal data will be kept only as long as necessary to fulfill the purposes described above, and to comply with applicable legal requirements. Once this period has expired, your data will be securely deleted or anonymized.
6. Data Sharing and International Transfers
We will not sell or transfer your personal data to third parties, except in the following cases:
Insurance companies and public authorities when required by law.
Financial institutions to manage payments.
Service providers who act on our behalf (IT services, hosting, legal advisors), under strict confidentiality agreements.
Your data will not be transferred outside the European Economic Area (EEA), unless adequate safeguards are in place in compliance with GDPR.
7. Your Rights
You may exercise the following rights at any time:
Right of access to your personal data.
Right to rectification of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”).
Right to restriction of processing.
Right to object to processing.
Right to data portability.
Right to withdraw consent at any time (for marketing purposes).
To exercise your rights, you can contact us at: [Insert contact email]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data is being processed unlawfully.
8. Security Measures
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of your personal data, preventing unauthorized access, alteration, disclosure, or loss.
9. Cookies Policy
Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. For more details, please refer to our Cookies Policy.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated “last revision” date.
Last updated: 01/10/2025
